The rider on the white horse who rescued Fiorella? None other than Patricia "T" Carando--again. She has been Fio's electronic savior too many times to count this past year, and your faithful correspondent is muy grateful.
What happened this time, you ask. Fio's icons wouldn't open. First she lost access to her email icon (again), and then she lost access to all her other programs except (whew) the one for the romance she is writing. Fiorella promptly sent out a panicked SOS to T and met with her at Starbucks, where all good writers meet. The mighty T began by wrestling with Fio's email situation, which was caused by the failing mechanisms of Windows Live Mail (no longer supported by Microsoft), and which will necessitate Fio changing to gmail in the near future. Then, while Fiorella raced back home to pick up her credit card so she could buy chocolate chunk cookies, T restored her other programs.
All is now well in Casa Fiorella, thanks to T Carando. Well, T Carando and chocolate chunk cookies.