Showing posts with label handling conflict. Show all posts
Showing posts with label handling conflict. Show all posts

Tuesday, June 10, 2014

Confrontation

As an adult, Fiorella has usually avoided confrontation because she believed it wouldn't do any good: she could never win, and arguing made her feel bad.  But now she's changed her mind.  Confrontation done right is a potent force.  By "done right," Fio means calmly, concisely, and clearly.  And not letting oneself be drawn into side issues.